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Leader in US Airport Checkpoint Solutions

iinside provides airports with market leading motion analytics that improve operational awareness, increase efficiency, drive higher passenger satisfaction and provide valuable insights into passenger flows.

Our motion analytics platform ingests data from multiple sensor sources, from Bluetooth to WIFI and LiDAR, to produce actionable insights and key performance indicators that help our clients continuously improve service levels and passenger experience.

The Journey Begins Here

Airports are increasingly embracing the critical role they play in delivering friction-free travel experiences by making investments to improve each stage of the passenger journey. Smart airports are leveraging IoT, sensors such as LiDAR, Bluetooth or existing WIFI networks to digitize their infrastructure and gain the upper hand in meeting the challenges of securely and efficiently handling more passengers each year.

Using iinside's data-driven insights, airports can now optimize their operations, manage and reduce security check point wait times, and improve passenger flow to deliver a better passenger experience. Our KPIs and APIs also help airports adapt to changing revenue models or create entirely new ones altogether.
Request a Demo

The Journey Begins Here

Airports are increasingly embracing the critical role they play in delivering friction-free travel experiences by making investments to improve each stage of the passenger journey. Smart airports are leveraging IoT, sensors such as LiDAR, Bluetooth or existing WIFI networks to digitize their infrastructure and gain the upper hand in meeting the challenges of securely and efficiently handling more passengers each year.

Using iinside's data-driven insights, airports can now optimize their operations, manage and reduce security check point wait times, and improve passenger flow to deliver a better passenger experience. Our KPIs and APIs also help airports adapt to changing revenue models or create entirely new ones altogether.
Request a Demo
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Excellence in Wait-Time Accuracy

We are passionate innovators driven to excel in delivering client satisfaction and data accuracy. We’re continually improving how we capture indoor motion to generate precise and valuable operational metrics that solve real-world problems and improve human flow. We care deeply about displaying our data in user-friendly, intuitive dashboards that are easily accessible from any device. Client satisfaction means everything to us. We build trusted partnerships with our customers and always aim to solve their business challenges with our creativity, technology acumen and determination to succeed.

A Bold Vision for Smart Airports

Airports are complex and increasingly busy travel hubs, serving a wide range of customers and operating at increasingly high utilization rates. In many ways, modern airports are microcosms of the cities they serve, and thus ideal proving grounds for “Smart City” innovations. Today, iinside is the leader in U.S. airport security checkpoint solutions, but are vision goes far beyond.

Facilitating Human Flow

We see a smarter world where IoT, 5G and sensors, data analytics and AI, location-based services and mobile apps all combine to provide for an increasingly friction-free travel experience. Airport operators will have accurate, reliable data to continuously monitor, adjust to and improve service levels. Passengers will be in the know, better able to plan ahead and connect all the steps in their journey, from their home or office to the airport parking or the Uber / Lyft drop-off, through security and to their gates.
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The Journey Begins Here

Airports understand the need to provide a seamless and stress-free travel experience as possible. Using iinside's data-driven insights, airports are realizing new non-aeronautical revenue. They can now capitalize on opportunities uncovered at multiple points of the passenger journey.
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Ticketing

With access to ticket counter log in data, we can assess staffed positions along with wait thresholds to deliver staff recommendations. We also ingest the flight database for upcoming flight and load impact. Airlines now have the power of proactive staffing, threshold setting, and future staffing recommendations.

Security

We provide both predictive and historical queue information at security checkpoints and immigration. Our predictive queuing solutions, utilized in several of the world's largest airports, are regarded among the most accurate in the world. With lane detection capabilities, we also provide lane open recommendations by hour and day to improve passenger flow through security.

Concourse

Our airport concourse analytics are the most sophisticated in the market. We can ingest existing WiFi and provide location and flow analytics that are hailed as the most visual in the market today. Our passenger flow models can be segmented using the flight database. Using these data points along with our sensors, we can correlate frequency of passenger and value of passenger to the airport. All location and flow analytics can be viewed by airline departure, arrival or transfer.

Retail

Our vast experience in retail analytics allows us to provide airports, airlines, and retailers with action-oriented analytics that drive increased engagement. Airports and retailers gain access to information that will ultimately result in higher sales. We can show the size of the opportunity missed by airport, concourse, airline, and frequency of flyer. Paired with our security checkpoint analytics, we can show wait time impact on retail.

Baggage

Using our sensors along with the flight database, we correlate baggage carousel wait times by airline. This enables airports and airlines to benchmark wait times and improve ground crew efficiencies.

More

Although we are focused specifically on airports, we started with some of the largest retailers in the United States. We still provide real-time solutions for national monuments, such as real-time trip times to the observation deck of the Empire State Building. See our API feed in action "Time to Top" at www.esbnyc.com.