Solutions

Smarter Airports & Travel Data Services

Airports

Our unique expertise in tracking passenger movement through security checkpoint queues has made us the leader for wait time projections within the United States. Our solution is installed at an ever-growing list of US and international airports. The insights generated by the iinside Motion Analytics Platform are shared with our airport customers via our iQueue and iFLow software services.
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iQueue is iinside’s queue management solution for providing security checkpoint wait times at some of the largest US airports. Airports are challenged by continued growth in air travel, constrained facilities and increasing pressure to deliver high levels of customer satisfaction and operational efficiency.

Real-Time Observations

Airport at-a-glance view of Projected Wait Times for passengers entering the Queue.

Historical Reporting

Dwell Time reporting for passengers leaving the Queue.

Actionable Insights

More than a simple dashboard product. Resource usage and throughput per Queue.

Trending Data

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Comparison Data

Compare the performance of your checkpoints against other local airports (some restrictions apply).
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iQueue is iinside’s queue management solution for providing security checkpoint wait times at some of the largest US airports. Airports are challenged by continued growth in air travel, constrained facilities and increasing pressure to deliver high levels of customer satisfaction and operational efficiency.

iQueue delivers a comprehensive and accurate set of metrics that airports can use to manage and improve passenger flow throughout the airport. Our clients have experienced success using our cutting-edge LiDAR based, high-precision solution for managing passenger queues at security check points.

LiDAR protects passenger identities while delivering valuable insights on multiple KPIs, from projected wait-times to passenger counts to flow rates.

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iFlow provides full curb-to-gate visibility on passenger movement patterns such as retail shopping areas, curb-to-gate or gate-to-gate transit times and passenger density maps throughout the terminal and areas of interest.

iFlow provides the real-time and historical journey mapping history that airport operators need to improve passenger flow efficiency, to plan for and anticipate bottle necks and to gain valuable information on revenue performance by airport retail operators. By combining iinside’s iFlow movement analytics with retail point of sale or customer visit data, airports and their partners can gain the critical insights required to enhance non-aeronautical revenue.

Airports

Our unique expertise in tracking passenger movement through security checkpoint queues has made us the leader for wait time projections within the United States. Our solution is installed at an ever-growing list of US and international airports. The insights generated by the iinside Motion Analytics Platform are shared with our airport customers via our iQueue and iFLow software services.
Image

iQueue is iinside’s queue management solution for providing security checkpoint wait times at some of the largest US airports. Airports are challenged by continued growth in air travel, constrained facilities and increasing pressure to deliver high levels of customer satisfaction and operational efficiency.

iQueue delivers a comprehensive and accurate set of metrics that airports can use to manage and improve passenger flow throughout the airport. Our clients have experienced success using our cutting-edge LiDAR based, high-precision solution for managing passenger queues at security check points.

LiDAR protects passenger identities while delivering valuable insights on multiple KPIs, from projected wait-times to passenger counts to flow rates.

Image

iFlow provides full curb-to-gate visibility on passenger movement patterns such as retail shopping areas, curb-to-gate or gate-to-gate transit times and passenger density maps throughout the terminal and areas of interest.

iFlow provides the real-time and historical journey mapping history that airport operators need to improve passenger flow efficiency, to plan for and anticipate bottle necks and to gain valuable information on revenue performance by airport retail operators. By combining iinside’s iFlow movement analytics with retail point of sale or customer visit data, airports and their partners can gain the critical insights required to enhance non-aeronautical revenue.

 

Baltimore Thurgood Marshall International Airport

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Phoenix Sky Harbor International Airport

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Baltimore Thurgood Marshall International Airport

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5-9 mins
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Baltimore Thurgood Marshall International Airport

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5-9 mins
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Travel Data Services

Essential data for the next wave of digital travel products. The travel industry is changing faster than ever before. Mobile travel apps connect passengers to millions of travel touchpoints that when linked together, have the potential to create friction-free travel.

The new generation of travelers expects data at their fingertips. Whether that’s the latest weather forecast, gate info or security check point wait times, busy travelers expect to be in-the-know.

Airports sit on a large stack of valuable travel data, and by publishing security check point waits, for example, can make a positive impact on the travel experience. With accurate wait-time information, passengers can plan ahead or adjust course from one check point to another, they can also change their Uber or Lyft pick-up times to make sure they don’t miss their flights or avoid leaving an important meeting too early.

Reduce Passenger Stress

Provide security wait-times in your mobile apps

Improve Passenger Journey

Remove uncertainty from unpredictable security check point delays

Better Informed Passengers

Provide total “time-to-gate” information, from home or work
Partner Spotlight
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iinside partner TripIt / Concur integrates our Travel Data via APIs to better inform their customers heading to the airport.
Sign up for TripIt Pro and experience friction-free travel.
iinside's Travel Data Services platform offers data from North America's leading airports, with more added every month. Travel aggregators and app developers can access our API to offer data and create innovate new revenue streams, attract or better engage with customers and help transform travel with connected data.

Search Flights

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Travel Preparation

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Day of Travel

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Visit the iinside Developer Portal to Get Started.
We invite you to visit our Developer Portal where you can access sample APIs. To learn more please Contact Us and we’ll get back to you soon
Visit the iinside Developer Portal to Get Started.
We invite you to visit our Developer Portal where you can access sample APIs. To learn more please Contact Us and we’ll get back to you soon
 

Transforming Travel

With Connected Data
The travel industry is changing faster than ever before. Mobile travel apps connect passengers to millions of travel touchpoints that airports can take advantage of. Beyond booking, boarding and departure, airports are optimizing Passenger Experience and Satisfaction...and collecting new non-aero revenue...thanks to data provided by iinside.
Request a Demo

Transforming Travel

With Connected Data
The travel industry is changing faster than ever before. Mobile travel apps connect passengers to millions of travel touchpoints that airports can take advantage of. Beyond booking, boarding and departure, airports are optimizing Passenger Experience and Satisfaction...and collecting new non-aero revenue...thanks to data provided by iinside.
Request a Demo

Our Solution Roadmap

Our vision for improving travel goes far beyond where we at today. We believe strongly in how connected data will enable new scenarios for better serving passengers and increasingly improving the overall travel experience. Future destinations include:

Security

We provide both predictive and historical queue information at security checkpoints and immigration. Our predictive queuing solutions, utilized in several of the world's largest airports, are regarded among the most accurate in the world. With lane detection capabilities, we also provide lane open recommendations by hour and day to improve passenger flow through security.

Ticketing

With access to ticket counter log in data, we can assess staffed positions along with wait thresholds to deliver staff recommendations. We also ingest the flight database for upcoming flight and load impact. Airlines now have the power of proactive staffing, threshold setting, and future staffing recommendations.

Concourse

Our airport concourse analytics are the most sophisticated in the market. We can ingest existing WiFi and provide location and flow analytics that are hailed as the most visual in the market today. Our passenger flow models can be segmented using the flight database. Using these data points along with our sensors, we can correlate frequency of passenger and value of passenger to the airport. All location and flow analytics can be viewed by airline departure, arrival or transfer.

Airport Retail

Our vast experience in retail analytics allows us to provide airports, airlines, and retailers with action-oriented analytics that drive increased engagement. Airports and retailers gain access to information that will ultimately result in higher sales. We can show the size of the opportunity missed by airport, concourse, airline, and frequency of flyer. Paired with our security checkpoint analytics, we can show wait time impact on retail.

Baggage

Using our sensors along with the flight database, we correlate baggage carousel wait times by airline. This enables airports and airlines to benchmark wait times and improve ground crew efficiencies.