Travel Data SErvicesEssential data for the next wave of digital travel products
iQueue is iinside’s queue management solution for providing security checkpoint wait times at some of the largest US airports. Airports are challenged by continued growth in air travel, constrained facilities and increasing pressure to deliver high levels of customer satisfaction and operational efficiency.
iQueue delivers a comprehensive and accurate set of metrics that airports can use to manage and improve passenger flow throughout the airport. Our clients have experienced success using our cutting-edge LiDAR based, high-precision solution for managing passenger queues at security check points.
LiDAR protects passenger identities while delivering valuable insights on multiple KPIs, from projected wait-times to passenger counts to flow rates.
iFlow provides full curb-to-gate visibility on passenger movement patterns such as retail shopping areas, curb-to-gate or gate-to-gate transit times and passenger density maps throughout the terminal and areas of interest.
iFlow provides the real-time and historical journey mapping history that airport operators need to improve passenger flow efficiency, to plan for and anticipate bottle necks and to gain valuable information on revenue performance by airport retail operators. By combining iinside’s iFlow movement analytics with retail point of sale or customer visit data, airports and their partners can gain the critical insights required to enhance non-aeronautical revenue.
iinside Developer Platform
Today’s travelers expect data at their fingertips. Whether that’s the latest weather forecast, gate info or security check point wait times, busy travelers expect to be in-the-know.
Airports sit on a large stack of valuable travel data, and by publishing security check point waits, for example, can make a positive impact on the travel experience. With accurate wait-time information, passengers can plan ahead or adjust course from one check point to another, they can also change their Uber or Lyft pick-up times to make sure they don’t miss their flights or avoid leaving an important meeting too early.
Reduce Passenger Stress
Improve the Passenger Journey
Better Informed Passengers
Real-Time Security Checkpoint Wait Times
Help your customers decide which security checkpoint to choose when they arrive at the airport. We provide minute-by-minute updates for each queue, letting them know how long it will take them from start to finish.
Security checkpoints are a major chokepoint for travelers and remain as one fo the top requested metrics in many different travel platforms.
Set Expectations with Forecasting
Setting expectations for travelers is the best way to create a stress-free experience. Our analysis of wait time patterns enable us to provide forecasted wait times for any time of the day.
Forecasts are essential for:
- Flight booking sites
- Transportation apps